Happy Returns vs Route
Happy ReturnsReturns Logistics
CustomPublished price
RoutePost-Purchase Experience
~2.5% of cartPublished price
Happy Returns Returns Logistics Box-free in-person returns. | Route Post-Purchase Experience Track, protect, elevate every order. | |
|---|---|---|
| Overview | ||
| Category | Returns Logistics | Post-Purchase Experience |
| What it is | Happy Returns by PayPal provides a network of Return Bars for box-free, label-free in-person returns with instant refunds. | Route provides package tracking, shipping protection, and post-purchase engagement for e-commerce brands. |
| Pricing | ||
| Published price | Custom Now Happy Returns by PayPal. Return & exchange portal is free with PayPal Checkout (PayPal fees apply). Return Bar and box-free return logistics carry additional merchant fees tha… | ~2.5% of cart Per Route's help center, the Standard plan is free for merchants; Route collects the protection premium directly from shoppers at checkout, typically ~2-2.5% of cart value with a… |
| Pricing model | Custom quote | Free |
| Free options | Free plan · No free trial | Free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2015 | 2018 |
| Team size | 51-200 employees | 201-500 employees |
| Headquarters | Santa Monica, California | Lehi, Utah |
| Featured clients | Levi's, Rothy's, PayPal merchants | Cuts Clothing, MVMT |