Trust
Security & compliance
SOC 2GDPRCCPA
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Route provides package tracking, shipping protection, and post-purchase engagement for e-commerce brands.
Pricing
~2.5% of cart
Founded
2018
Team size
201-500 employees
Headquarters
Lehi, Utah
Preview from route.com
At a glance
Pricing model
Free
Try before you buy
Free plan
Security
SOC 2GDPRCCPA
About Route
Route is a package/shipping protection and post-purchase tracking app, popular on Shopify, that lets shoppers insure orders against loss, theft, or damage and file claims in-app. Merchants add the widget at checkout at no cost, while shoppers pay a small premium. It serves DTC and ecommerce brands wanting order protection and branded tracking.
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Free
Free trial: No
Free plan: Yes
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Buyer Fit & Positioning
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
Route
Route doesn’t have a live offer on Cubbie yet — but you can still buy it through us. Request it and Cubbie’s procurement team will source pricing, negotiate terms, and set up the purchase for you.
Want a negotiated price? Request a quote for Route and Cubbie routes it to the vendor and our procurement team.
