Groove vs Plain
GrooveCustomer Support
Starts at $16/user/moPublished price
PlainHelp & Customer Support
Groove Customer Support Turn support into a revenue engine | Plain Help & Customer Support Customer support for developer-first companies. | |
|---|---|---|
| Overview | ||
| Category | Customer Support | Help & Customer Support |
| What it is | Customer support platform for small businesses with shared inbox, knowledge base, and reporting. | Plain is a modern customer support platform designed for developer-first and API-first companies, providing a fast inbox, API access, and tight integration with development workflows. |
| Pricing | ||
| Published price | Starts at $16/user/mo | Free: Core support features, limited seats Pro: $29/seat/month - Full features, API access Business: $69/seat/month - SLA management, advanced workflows |
| Pricing model | Custom quote | Tiered plans |
| Free options | Free plan | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2011 | 2021 |
| Team size | 11-50 employees | 11-50 employees |
| Headquarters | Providence, RI | London, United Kingdom |
| Featured clients | Not available | Stytch, Knock, Inngest |