Fuze vs VICIdial
FuzeUnified Communications as a Service
CustomPublished price
VICIdialContact Center Software
Free open sourcePublished price
Fuze Unified Communications as a Service Enterprise cloud communications platform with global voice, video, messaging, and contact center for distributed organizations. | VICIdial Contact Center Software Open Source Contact Center Suite | |
|---|---|---|
| Overview | ||
| Category | Unified Communications as a Service | Contact Center Software |
| What it is | Enterprise cloud communications platform with global voice, video, messaging, and contact center for distributed organizations. | Open-source contact center suite with inbound, outbound, and blended calling capabilities including predictive dialing. |
| Pricing | ||
| Published price | Custom Fuze is now part of 8x8 (acquired Jan 2022) and its cloud communications capabilities have been folded into 8x8's XCaaS/eXperience Communications platform. No standalone public pr… | Free open source The core software is available without a license fee. A free plan or open-source edition is available. |
| Pricing model | Custom quote | Free |
| Free options | No free plan · No free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2006 | 2003 |
| Team size | 201-500 employees | 11-50 employees |
| Headquarters | Boston, MA | Remote |