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Front vs Hiver

People
FrontHelp & Customer Support
HiverHelp Desk & Ticketing
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Help & Customer Support

Overview
Focus
Help & Customer Support
Help Desk & Ticketing
Product
Front is a customer operations platform that combines shared inboxes, live chat, and ticketing in a collaborative interface, enabling teams to manage customer communications across email, SMS, social, and chat.
Hiver is a helpdesk built for Gmail that turns shared inboxes into collaborative helpdesks with assignment, tagging, and SLA tracking.
Headquarters
San Francisco, California
Bangalore, India
Company size
201-500 employees
201-500 employees
Founded
2013
2011
Pricing details
Free options
Free trial
Free plan, Free trial
Source updated
Oct 29, 2026
Nov 2, 2026

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Help & Customer Support