Freshchat vs UseResponse
FreshchatLive Chat
UseResponseHelp & Customer Support
Starts at $49/mo for 2 agentsPublished price
Freshchat Live Chat Modern messaging for customer engagement. | UseResponse Help & Customer Support Organize customer support software around your help center using all possible channels packed in one simple service solution | |
|---|---|---|
| Overview | ||
| Category | Live Chat | Help & Customer Support |
| What it is | Freshchat by Freshworks is a modern messaging platform for customer engagement across live chat, WhatsApp, email, and social channels with AI-powered chatbots and team collaboration. | All-in-one customer support platform with ticketing, feedback, live chat, and knowledge base available cloud and on-premise. |
| Pricing | ||
| Published price | Contact Freshchat for detailed pricing information. Plans typically scale based on team size and usage requirements. | Starts at $49/mo for 2 agents |
| Pricing model | Not available | Per seat |
| Free options | Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2010 | 2013 |
| Team size | 5,001-10,000 employees | 11-50 employees |
| Headquarters | San Mateo, California | Palo Alto, CA |
| Featured clients | PhonePe, MakeMyTrip, Klarna | Not available |