Freshchat vs Octadesk
FreshchatLive Chat
OctadeskHelp Desk & Ticketing
$12+/user/moPublished price
Freshchat Live Chat Modern messaging for customer engagement. | Octadesk Help Desk & Ticketing Plataforma de Atendimento e Vendas com IA | |
|---|---|---|
| Overview | ||
| Category | Live Chat | Help Desk & Ticketing |
| What it is | Freshchat by Freshworks is a modern messaging platform for customer engagement across live chat, WhatsApp, email, and social channels with AI-powered chatbots and team collaboration. | Brazilian help desk and chat platform serving SMBs across Latin America. |
| Pricing | ||
| Published price | Contact Freshchat for detailed pricing information. Plans typically scale based on team size and usage requirements. | $12+/user/mo |
| Free options | Free trial | Not available |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2010 | 2015 |
| Team size | 5,001-10,000 employees | 51-200 employees |
| Headquarters | San Mateo, California | Sao Paulo, Brazil |
| Featured clients | PhonePe, MakeMyTrip, Klarna | Not available |