FreeScout vs TOPdesk
FreeScoutHelp Desk & Ticketing
TOPdeskHelp Desk & Ticketing
From $76 / seat / moPublished price
FreeScout Help Desk & Ticketing Best Open Source Helpdesk & Shared Mailbox | TOPdesk Help Desk & Ticketing Everything's urgent. Work on what counts. | |
|---|---|---|
| Overview | ||
| Category | Help Desk & Ticketing | Help Desk & Ticketing |
| What it is | Free open-source helpdesk and shared inbox alternative to Help Scout. | Service management software connecting IT, facilities, and HR departments with self-service portals and collaborative workspaces. |
| Pricing | ||
| Published price | The core software or project is available free of charge, generally as open-source software. No paid vendor list price was found for the core offering. | From $76 / seat / mo Three per-agent tiers: Essential from ~$76/agent/mo, Engaged from ~$109/agent/mo, Excellent from ~$155/agent/mo. Per-agent cost falls as agent count rises; hosting, updates and su… |
| Pricing model | Free | Per seat |
| Free options | Free plan · Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2018 | 1993 |
| Team size | 1-10 employees | 501-1000 employees |
| Headquarters | Remote | Delft, Netherlands |
Where these sit in Help Desk & Ticketing
- TOPdesk$912
- Help Desk & Ticketing median$238
Per seat, per year, across 12 products publishing a price. Half of Help Desk & Ticketing sits between $120 and $360, and 5% of its plans are priced on request. FreeScout states a range rather than a single yearly figure, so it is not marked here.
See the whole Help Desk & Ticketing market