FreeScout vs Mojo Helpdesk

Vendor decision canvas

Vendor 1

FreeScoutHelp Desk & Ticketing

Free open-source helpdesk and shared inbox alternative to Help Scout.

No reviewsRating2018Founded

Vendor 2

Mojo HelpdeskHelp Desk & Ticketing

Simple cloud help desk for IT, HR, and facilities teams with ticket tracking, automation, and a self-service portal.

$12.6+ / agent / monthPriceNo reviewsRating2003Founded

Carry this decision forward

FreeScout + Mojo Helpdesk can move into a shared evaluation.

2-vendor view

Vendor evidence comparison for FreeScout, Mojo Helpdesk
	Vendor 1 FreeScout Help Desk & Ticketing Best Open Source Helpdesk & Shared Mailbox View profile Visit	Vendor 2 Mojo Helpdesk Help Desk & Ticketing Simplify Support. Resolve Requests Faster. View profile Visit
Overview
Category	Help Desk & Ticketing	Help Desk & Ticketing
What it is	Free open-source helpdesk and shared inbox alternative to Help Scout.	Simple cloud help desk for IT, HR, and facilities teams with ticket tracking, automation, and a self-service portal.
Pricing
Price	Not available	$12.6+ / agent / month
Pricing model	Free	Per seat
Free options	Free plan, Free trial	No free plan, Free trial
Company
Founded	2018	2003
Team size	1-10 employees	11-50 employees
Headquarters	Remote	Austin, TX

Typical monthly range: $10–$30 per seat. 6% are priced on request.