Forwrd.ai vs Totango
Forwrd.aiAI Customer Churn Prediction
CustomPublished price
TotangoCustomer Success Platforms
$1,000+ / monthPublished price
Forwrd.ai AI Customer Churn Prediction AI churn predictions, in the flow of work | Totango Customer Success Platforms Customer success and churn reduction platform. | |
|---|---|---|
| Overview | ||
| Category | AI Customer Churn Prediction | Customer Success Platforms |
| What it is | AI platform that automates lead scoring, enrichment, and routing using custom predictive models without data science resources. | Totango provides a composable customer success platform with AI health monitoring, automated journeys, and churn prediction for recurring revenue businesses. |
| Pricing | ||
| Published price | Custom No-code predictive analytics; Forwrd was acquired by Pendo (2025) and folded into Pendo Predict. Standalone pricing no longer independently published; sold via Pendo's platform/qu… | $1,000+ / month Free: Basic features for small teams Growth: From $1,000/month Enterprise: Custom pricing |
| Pricing model | Custom quote | Custom quote |
| Free options | No free plan · No free trial | Not available |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2021 | 2010 |
| Team size | 11-50 employees | 201-500 employees |
| Headquarters | San Francisco, CA | Redwood City, California |
| Featured clients | Not available | SAP, Zoom, GitHub |