Five9 vs Latch
Five9Contact Center as a Service
LatchIntelligent Automation
Five9 Contact Center as a Service Intelligent cloud contact center. | Latch Intelligent Automation The missing layer for AI automation | |
|---|---|---|
| Overview | ||
| Category | Contact Center as a Service | Intelligent Automation |
| What it is | Five9 provides an intelligent cloud contact center with AI-powered virtual agents, WFO, digital engagement, and analytics. | AI platform for transaction management in law firms with intelligent deal point negotiation. |
| Pricing | ||
| Published price | Digital: $119/user/month Core: $119/user/month Premium: $169/user/month Ultimate: $229/user/month | Latch does not publish a dependable current numeric list price on its public vendor materials. Pricing is provided through sales or a tailored quote based on deployment and requir… |
| Pricing model | Tiered plans | Tiered plans |
| Free options | No free plan | Free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2001 | 2023 |
| Team size | 1001-5000 employees | 11-50 employees |
| Headquarters | San Ramon, California | New York, NY |
| Featured clients | Under Armour, DoorDash, Lululemon | Not available |