Five9 vs Infer
Five9Contact Center as a Service
InferPredictive Analytics Platforms
CustomPublished price
Five9 Contact Center as a Service Intelligent cloud contact center. | Infer Predictive Analytics Platforms The AI Enterprise Software Company | |
|---|---|---|
| Overview | ||
| Category | Contact Center as a Service | Predictive Analytics Platforms |
| What it is | Five9 provides an intelligent cloud contact center with AI-powered virtual agents, WFO, digital engagement, and analytics. | Predictive lead and account scoring platform that uses AI to identify high-value prospects from CRM and marketing data. |
| Pricing | ||
| Published price | Digital: $119/user/month Core: $119/user/month Premium: $169/user/month Ultimate: $229/user/month | Custom No public pricing. Infer was acquired by Ignite Technologies (ESW Capital) in 2017 and is now delivered within Ignite's portfolio, including via the Ignite Prime program that bund… |
| Pricing model | Tiered plans | Custom quote |
| Free options | No free plan | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2001 | 2010 |
| Team size | 1001-5000 employees | 11-50 employees |
| Headquarters | San Ramon, California | Palo Alto, CA |
| Featured clients | Under Armour, DoorDash, Lululemon | Not available |