EvaluAgent vs Ideagen
EvaluAgentQuality Management Systems
From $35 / seat / moPublished price
IdeagenQuality Management Systems
Custom quotePublished price
EvaluAgent Quality Management Systems AI-powered QA for contact centers. | Ideagen Quality Management Systems Less paperwork. More protection. Powered by AI. | |
|---|---|---|
| Overview | ||
| Category | Quality Management Systems | Quality Management Systems |
| What it is | EvaluAgent is an AI-powered quality management platform for contact centers that automates conversation scoring, coaching workflows, and compliance monitoring. | Quality, risk, and compliance software serving regulated industries including life sciences, aviation, and manufacturing globally. |
| Pricing | ||
| Published price | From $35 / seat / mo Modular, seat-based pricing: AutoQM + Improvement from about $35/user/mo (approx. GBP 20), and AutoQM + Conversation Intelligence from about $65/user/mo (approx. GBP 40). AI-agent… | Custom quote Vendor does not publish list pricing (quote-only by users, modules, and term). TrustRadius/Capterra verified-user reporting puts Ideagen Quality Management at about $10/user/mo en… |
| Pricing model | Tiered plans | Custom quote |
| Free options | No free plan · Free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2012 | 1993 |
| Team size | 51-200 employees | 1001-5000 employees |
| Headquarters | Middlesbrough, United Kingdom | Nottingham, UK |