Enchant vs Freshchat
EnchantHelp & Customer Support
Starts at $15/user/moPublished price
FreshchatLive Chat
Enchant Help & Customer Support Better conversations with your customers | Freshchat Live Chat Modern messaging for customer engagement. | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Live Chat |
| What it is | Simple help desk combining shared inboxes, live chat, knowledge base, and customer satisfaction surveys for customer-focused teams. | Freshchat by Freshworks is a modern messaging platform for customer engagement across live chat, WhatsApp, email, and social channels with AI-powered chatbots and team collaboration. |
| Pricing | ||
| Published price | Starts at $15/user/mo | Contact Freshchat for detailed pricing information. Plans typically scale based on team size and usage requirements. |
| Pricing model | Per seat | Not available |
| Free options | No free plan · Free trial | Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2013 | 2010 |
| Team size | 1-10 employees | 5,001-10,000 employees |
| Headquarters | Remote | San Mateo, California |
| Featured clients | Not available | PhonePe, MakeMyTrip, Klarna |