Desku vs TOPdesk

Vendor decision canvas

Evidence sheet
Vendor 1
Desku logo
DeskuHelp Desk & Ticketing

AI helpdesk and customer support platform with ticketing, chat, and automation.

$29+ / monthPriceNo reviewsRating2020Founded
Vendor 2
TOPdesk logo
TOPdeskHelp Desk & Ticketing

Service management software connecting IT, facilities, and HR departments with self-service portals and collaborative workspaces.

$76+ / seat / monthPriceNo reviewsRating1993Founded
Carry this decision forward

Desku + TOPdesk can move into a shared evaluation.

Evidence sheet

2-vendor view
Vendor evidence comparison for Desku, TOPdesk
Vendor 1
Desku logo
Desku
Help Desk & Ticketing

Get enterprise-grade automation at startup-friendly prices.

Vendor 2
TOPdesk logo
TOPdesk
Help Desk & Ticketing

Everything's urgent. Work on what counts.

Overview
CategoryHelp Desk & TicketingHelp Desk & Ticketing
What it isAI helpdesk and customer support platform with ticketing, chat, and automation.Service management software connecting IT, facilities, and HR departments with self-service portals and collaborative workspaces.
Pricing
Price$29+ / month$76+ / seat / month
Pricing modelTiered plansPer seat
Free optionsFree plan, Free trialNo free plan, Free trial
Company
Founded20201993
Team size11-50 employees501-1000 employees
HeadquartersDelaware, DEDelft, Netherlands

Where these sit in Help Desk & Ticketing

  • Desku$29 / month
  • TOPdesk$76 / month
  • Help Desk & Ticketing median$19.8 / month

Typical monthly range: $10–$30 per seat. 6% are priced on request.

See the whole Help Desk & Ticketing market

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