Decibel vs Smartlook
DecibelDigital Experience Monitoring
CustomPublished price
SmartlookProduct Analytics
$55+ / monthPublished price
Decibel Digital Experience Monitoring Real-time insight. Real-world results. | Smartlook Product Analytics Session recordings and product analytics. | |
|---|---|---|
| Overview | ||
| Category | Digital Experience Monitoring | Product Analytics |
| What it is | Digital experience intelligence product scoring web and mobile sessions to identify user struggle and frustration signals. Now part of Medallia. | Smartlook provides session recordings, heatmaps, events, and funnels for web and mobile app analytics with developer-friendly integration. |
| Pricing | ||
| Published price | Custom Decibel Insight is now Medallia Digital Experience Analytics (DXA). It is sold as an enterprise platform with no public pricing; rates are quote-only based on traffic/volume and m… | $55+ / month Free: 3,000 sessions/month Pro: $55/month Enterprise: Custom pricing |
| Pricing model | Usage-based | Custom quote |
| Free options | No free plan · No free trial | Free plan |
| Deal on Cubbie | $500 credit Live now | None right now |
| Company | ||
| Founded | 2013 | 2016 |
| Team size | 51-200 employees | 51-200 employees |
| Headquarters | London, United Kingdom | Brno, Czech Republic |
| Featured clients | Not available | Mobile app teams, Product managers, UX researchers |