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Digital experience intelligence product scoring web and mobile sessions to identify user struggle and frustration signals. Now part of Medallia.

Pricing

Custom quote

Founded

2013

Team size

51-200 employees

Headquarters

London, United Kingdom

Current deal

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About Decibel

Decibel's digital-experience analytics capabilities now operate as Medallia Digital Experience Analytics (DXA). Medallia describes an Experience Data Record pricing model sold in annual tiers and directs buyers to sales, without publishing numeric rates. The former standalone Decibel product should therefore be treated as rebranded and quote-only.

Procurement & Fit

Structured facts from the vendor to help your security, finance, and procurement reviews move faster.

Trust

Security & compliance

The vendor hasn’t added security or compliance details yet.

Pricing

Commercial model

Pricing model: Custom quote

Free trial: No

Free plan: No

Contract minimum: Not specified

Procurement

Purchasing & legal

The vendor hasn’t added purchasing & legal details yet.

Fit

Best-fit company size

Company-size fit has not been specified yet.

Buyer Fit & Positioning

Implementation & Procurement

Commercial Fit & Ecosystem

Proof, Outcomes & Momentum

Alternatives, Migration & Buyer Objections