Trust
Security & compliance
SOC 2ISO 27001GDPRHIPAACCPA
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Digital experience intelligence product scoring web and mobile sessions to identify user struggle and frustration signals. Now part of Medallia.
Pricing
Contact sales
Founded
2013
Team size
51-200 employees
Headquarters
London, United Kingdom
Current deal
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At a glance
Best for
Mid-market (201-1,000), Enterprise (1,000+)
Pricing model
Usage-based
Security
SOC 2ISO 27001GDPRHIPAACCPA
About Decibel
Decibel's digital-experience analytics capabilities now operate as Medallia Digital Experience Analytics (DXA). Medallia describes an Experience Data Record pricing model sold in annual tiers and directs buyers to sales, without publishing numeric rates. The former standalone Decibel product should therefore be treated as rebranded and quote-only.
Pricing
Contact salesUsage-based
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Usage-based
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Mid-market (201-1,000)Enterprise (1,000+)
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
Buy through Cubbie
Decibel
$500 creditAnnual billing
Contact sales
Pricing for $500 credit is confirmed by quote. Request one below and Cubbie’s procurement team sets up the purchase.
Buying for a larger team or want negotiated terms? Request a custom quote for Decibel. It routes to the vendor and Cubbie's procurement team, and you compare quotes side by side.
