Customer.io vs Segment
Customer.ioCustomer Journey Orchestration
SegmentCustomer Data Platforms
Customer.io Customer Journey Orchestration Messaging that drives engagement. | Segment Customer Data Platforms Customer data platform. | |
|---|---|---|
| Overview | ||
| Category | Customer Journey Orchestration | Customer Data Platforms |
| What it is | Customer.io is a customer engagement platform that enables marketing and product teams to send targeted, behavior-driven emails, push notifications, SMS, and in-app messages using real-time customer data. | Segment by Twilio provides customer data infrastructure that collects, unifies, and routes customer data across tools and warehouses. |
| Pricing | ||
| Published price | Essentials: $100/month - Up to 5,000 profiles, email + push Premium: Starting at $1,000/month - Advanced features, premium support Enterprise: Custom - Dedicated support, SLA, com… | Free: 1,000 visitors/month Team: $120/month Business: Custom pricing |
| Pricing model | Tiered plans | Not available |
| Free options | No free plan · Free trial | Not available |
| Deal on Cubbie | 1 year free Live now | None right now |
| Company | ||
| Founded | 2012 | 2011 |
| Team size | 201-500 employees | 501-1000 employees |
| Headquarters | Portland, Oregon | San Francisco, California |
| Featured clients | Notion, Buffer, Segment | IBM, Levi's, Intuit |