Crisp vs Yellow.ai
CrispHelp & Customer Support
Yellow.aiChatbot Builder Platforms
CustomPublished price
Crisp Help & Customer Support The AI customer support platform for every business. | Yellow.ai Chatbot Builder Platforms Enterprise conversational AI platform. | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Chatbot Builder Platforms |
| What it is | Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options. | Yellow.ai provides an enterprise conversational AI platform for building intelligent chatbots and voice bots across 35+ channels and 135+ languages. |
| Pricing | ||
| Published price | Basic (Free): Website chat widget, basic features Pro: $25/workspace/month - Full shared inbox, automations Essentials: $95/workspace/month - Full-featured support platform Enterp… | Custom Yellow.ai offers a free/freemium tier (limited bots, channels, and monthly tracked users). Paid Enterprise plans are quote-only and usage-based, priced on number of bots, message/… |
| Pricing model | Flat rate | Custom quote |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2015 | 2016 |
| Team size | 11-50 employees | 501-1000 employees |
| Headquarters | Nantes, France | San Mateo, California |
| Featured clients | SmartSuite, Ramp, Mention | Sony, Hyundai, Domino's |