Crisp vs Graphlit
CrispHelp & Customer Support
GraphlitAI Knowledge Base Builders
Crisp Help & Customer Support The AI customer support platform for every business. | Graphlit AI Knowledge Base Builders Context layer for AI agents | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | AI Knowledge Base Builders |
| What it is | Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options. | API-first platform for building knowledge-driven AI applications with document processing. |
| Pricing | ||
| Published price | Basic (Free): Website chat widget, basic features Pro: $25/workspace/month - Full shared inbox, automations Essentials: $95/workspace/month - Full-featured support platform Enterp… | Graphlit offers a free plan or open-source edition, but no current citable paid starting price was confirmed on its public pages. Paid or hosted services, where offered, are there… |
| Pricing model | Flat rate | Tiered plans |
| Free options | Free plan · Free trial | Free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2015 | 2023 |
| Team size | 11-50 employees | 2-10 employees |
| Headquarters | Nantes, France | Mercer Island, WA |
| Featured clients | SmartSuite, Ramp, Mention | Not available |