Crisp vs Docsie
CrispHelp & Customer Support
DocsieKnowledge Base Platforms
From $170 / moPublished price
Crisp Help & Customer Support The AI customer support platform for every business. | Docsie Knowledge Base Platforms Turn videos, files, and expert knowledge into docs, training, portals, and AI-ready answers. | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Knowledge Base Platforms |
| What it is | Crisp is an all-in-one customer support platform combining live chat, AI chatbot, shared inbox, knowledge base, and ticketing for startups and SMBs, with self-hosted and cloud options. | Documentation portal platform with versioning, multi-language support, and embedded knowledge widgets for product documentation management. |
| Pricing | ||
| Published price | Basic (Free): Website chat widget, basic features Pro: $25/workspace/month - Full shared inbox, automations Essentials: $95/workspace/month - Full-featured support platform Enterp… | From $170 / mo Docsie offers a free knowledge base with no expiry. Premium is $170/month billed $2,040 annually, Organization is $750/month, and Enterprise is custom priced. |
| Pricing model | Flat rate | Tiered plans |
| Free options | Free plan · Free trial | Free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2015 | 2019 |
| Team size | 11-50 employees | 11-50 employees |
| Headquarters | Nantes, France | Remote |
| Featured clients | SmartSuite, Ramp, Mention | Not available |