Cohere.io Support vs Parloa

Vendor decision canvas

Vendor 1

Cohere.io SupportAI Customer Service Agents

AI agent platform for resolving customer support tickets with natural conversations.

$39+ / monthPriceNo reviewsRating2021Founded

Vendor 2

ParloaAI Customer Service Agents

AI-first contact center platform with conversational AI agents for phone and chat customer interactions.

Contact salesPriceNo reviewsRating2018Founded

Carry this decision forward

Cohere.io Support + Parloa can move into a shared evaluation.

2-vendor view

Vendor evidence comparison for Cohere.io Support, Parloa
	Vendor 1 Cohere.io Support AI Customer Service Agents Scale support without scaling headcount View profile Visit	Vendor 2 Parloa AI Customer Service Agents Unhold your customers; hold onto loyalty. View profile Visit
Overview
Category	AI Customer Service Agents	AI Customer Service Agents
What it is	AI agent platform for resolving customer support tickets with natural conversations.	AI-first contact center platform with conversational AI agents for phone and chat customer interactions.
Pricing
Price	$39+ / month	Contact sales
Pricing model	Tiered plans	Custom quote
Free options	Free plan, Free trial	No free plan, No free trial
Company
Founded	2021	2018
Team size	11-50 employees	201-500 employees
Headquarters	San Francisco, CA	Berlin, Germany

Typical monthly range: $31–$149 per seat. 40% are priced on request.