CloudTalk vs Verint
CloudTalkCall Center Software
VerintCall Center
CustomPublished price
CloudTalk Call Center Software Cloud call center software. | Verint Call Center Close the AI outcomes gap with the Verint Open Platform | |
|---|---|---|
| Overview | ||
| Category | Call Center Software | Call Center |
| What it is | CloudTalk provides cloud-based call center software with smart routing, IVR, call monitoring, and 70+ integrations for business teams. | Customer engagement platform with workforce management, quality assurance, speech analytics, and AI-powered automation. |
| Pricing | ||
| Published price | Starter: $25/user/month Essential: $30/user/month Expert: $50/user/month | Custom No public vendor rate card. Review aggregators (GetApp/Software Finder) list Verint Workforce Engagement starting at $39 per user/month, with a reported ~$1,500/month deployment m… |
| Pricing model | Not available | Custom quote |
| Free options | Free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2016 | 1994 |
| Team size | 201-500 employees | 5001-10000 employees |
| Headquarters | Bratislava, Slovakia | Melville, NY |
| Featured clients | DHL, Fujitsu, Revolut | Not available |