CloudTalk vs Gladia
CloudTalkCall Center Software
GladiaAI Transcription
$0.61/hour asyncPublished price
CloudTalk Call Center Software Cloud call center software. | Gladia AI Transcription AI audio infrastructure that transcribes and enriches every conversation through a single API | |
|---|---|---|
| Overview | ||
| Category | Call Center Software | AI Transcription |
| What it is | CloudTalk provides cloud-based call center software with smart routing, IVR, call monitoring, and 70+ integrations for business teams. | AI audio transcription API with enterprise-grade speech-to-text, translation, and audio intelligence features. |
| Pricing | ||
| Published price | Starter: $25/user/month Essential: $30/user/month Expert: $50/user/month | $0.61/hour async Gladia publishes vendor usage pricing with async transcription from $0.61/hour and real-time from $0.75/hour. A free tier includes a monthly hour allowance; paid usage is metered. |
| Pricing model | Not available | Usage-based |
| Free options | Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2016 | 2022 |
| Team size | 201-500 employees | 11-50 employees |
| Headquarters | Bratislava, Slovakia | Paris, France |
| Featured clients | DHL, Fujitsu, Revolut | Not available |