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Cherwell Software vs ThinkOwl

Cherwell Software logo
Cherwell SoftwareHelp Desk for IT
CustomPublished price
ThinkOwl logo
ThinkOwlHelp & Customer Support
Starts at $29/agent/moPublished price
Cherwell Software logo
Cherwell Software
Help Desk for IT

Automate routine tasks, enhance response times and free up valuable time

ThinkOwl logo
ThinkOwl
Help & Customer Support

Automate the routine. Empower the human.

Overview
CategoryHelp Desk for ITHelp & Customer Support
What it isIT service management platform offering enterprise ITSM and automation capabilities.AI-powered service desk with intelligent ticket routing, case management, and workflow automation for customer support teams.
Pricing
Published priceCustom
Acquired by Ivanti (2021); cherwell.com now redirects to Ivanti. Cherwell's ITSM capabilities live on within Ivanti Neurons for ITSM. No standalone public pricing.
Starts at $29/agent/mo
Pricing modelCustom quoteTiered plans
Free optionsNo free plan · No free trialFree plan · Free trial
Deal on CubbieNone right nowNone right now
Company
Founded20042018
Team size201-500 employees51-200 employees
HeadquartersColorado Springs, USAWalldorf, Germany

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