Chatwoot vs Zapnito
ChatwootHelp & Customer Support
ZapnitoCustomer Community Platforms
CustomPublished price
Chatwoot Help & Customer Support Open-source customer support platform. | Zapnito Customer Community Platforms A personalized community & knowledge hub for every customer | |
|---|---|---|
| Overview | ||
| Category | Help & Customer Support | Customer Community Platforms |
| What it is | Chatwoot is an open-source, AI-powered customer support platform that provides omnichannel messaging, a shared inbox, and automation tools as an alternative to Intercom and Zendesk. | Expert community platform for brands to host thought leadership and member networking. |
| Pricing | ||
| Published price | Self-hosted (Free): MIT licensed, full feature set Cloud Startups: Free for eligible open-source projects Cloud Business: $19-99/agent/month - AI credits, premium features Enterpr… | Custom Zapnito uses quote-based enterprise pricing with tiers scaled to business size; no public rates are listed on zapnito.com/pricing. Prospects must contact sales for a plan tailored… |
| Pricing model | Tiered plans | Tiered plans |
| Free options | Free plan · Free trial | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2020 | 2015 |
| Team size | 11-50 employees | 11-50 employees |
| Headquarters | San Francisco, California | London, UK |
| Featured clients | CircleCI, Accel, Freshworks | Not available |