CallMiner vs DialogTech
CallMinerConversation Analytics
CustomPublished price
DialogTechConversation Intelligence
CustomPublished price
CallMiner Conversation Analytics Conversation intelligence platform. | DialogTech Conversation Intelligence The AI Platform to Convert More Inbound Leads | |
|---|---|---|
| Overview | ||
| Category | Conversation Analytics | Conversation Intelligence |
| What it is | CallMiner provides AI-powered conversation analytics that analyzes customer interactions across calls, chat, email, and social for insights. | Conversation AI platform acquired by Invoca for call tracking, routing, and voice analytics for marketers. |
| Pricing | ||
| Published price | Custom CallMiner does not publish pricing; it sells bundled packages priced by number of users or interaction/audio volume, quoted per organization. Historical third-party figures cite ~… | Custom No public pricing. DialogTech was acquired by Invoca in 2021 for ~$100M and folded into the Invoca conversation-intelligence platform; the DialogTech brand is effectively retired.… |
| Pricing model | Custom quote | Custom quote |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2002 | 2005 |
| Team size | 201-500 employees | 51-200 employees |
| Headquarters | Waltham, Massachusetts | Chicago, IL |
| Featured clients | Penn National Insurance, Conduent, Harris Teeter | Not available |