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Call Center Studio vs Lexalytics

Call Center Studio logo
Call Center StudioContact Center as a Service
Lexalytics logo
LexalyticsText Analytics
From $10,000 / yrPublished price
Call Center Studio logo
Call Center Studio
Contact Center as a Service

Cloud contact center with Google AI.

Lexalytics logo
Lexalytics
Text Analytics

Transform Complex Text Documents into Data, Insights, & Value

Overview
CategoryContact Center as a ServiceText Analytics
What it isCall Center Studio provides a cloud contact center platform powered by Google Cloud AI with IVR, omnichannel routing, and analytics.Text analytics and NLP platform for sentiment analysis, entity extraction, and theme detection from unstructured text.
Pricing
Published priceStandard: $35/agent/month Pro: $55/agent/month Enterprise: Custom pricingFrom $10,000 / yr
Basic Cloud Analytics tier reported from ~$10,000/yr (sentiment, entity recognition, basic themes); the Configurable NLP Platform from ~$40,000/yr for custom models. Now an InMome…
Pricing modelCustom quoteCustom quote
Free optionsFree trialNo free plan · No free trial
Deal on CubbieNone right nowNone right now
Company
Founded20172004
Team size51-200 employees51-200 employees
HeadquartersIstanbul, TurkeyAmherst, MA
Featured clientsBPOs, Mid-size contact centers, Growing businessesNot available

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