Calabrio vs Worksuite
CalabrioContact Center Workforce Management
From $75 / seat / moPublished price
WorksuiteContingent Workforce Management
From $35 / moPublished price
Calabrio Contact Center Workforce Management Workforce engagement management. | Worksuite Contingent Workforce Management The freelancer management platform that frees teams up to do the brilliant work they were contracted for. | |
|---|---|---|
| Overview | ||
| Category | Contact Center Workforce Management | Contingent Workforce Management |
| What it is | Calabrio provides workforce engagement management for contact centers with WFM, QM, analytics, and AI-powered insights. | Freelancer management platform with onboarding, compliance, project management, and payments for managing external workforce at scale. |
| Pricing | ||
| Published price | From $75 / seat / mo Contact-center workforce engagement (WFM, quality management, analytics). Reported to start around $75 per agent/mo on a per-user subscription; modules (WFM, Analytics) priced sep… | From $35 / mo Three tiers (Core, Plus, Premium) starting around $35 per active contractor per month, with unlimited platform users. Add-ons (SSO, background screening, insurance) extra. Pricing… |
| Pricing model | Custom quote | Custom quote |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2007 | 2013 |
| Team size | 501-1000 employees | 51-200 employees |
| Headquarters | Minneapolis, Minnesota | Los Angeles, CA |
| Featured clients | State Farm, BCBS, GE Appliances | Not available |