Calabrio vs Utmost
CalabrioContact Center Workforce Management
From $75 / seat / moPublished price
UtmostContingent Workforce Management
CustomPublished price
Calabrio Contact Center Workforce Management Workforce engagement management. | Utmost Contingent Workforce Management Your extended workforce. Full force. | |
|---|---|---|
| Overview | ||
| Category | Contact Center Workforce Management | Contingent Workforce Management |
| What it is | Calabrio provides workforce engagement management for contact centers with WFM, QM, analytics, and AI-powered insights. | Modern extended workforce platform unifying contingent worker data, compliance, and management across staffing agencies and direct sourcing channels. |
| Pricing | ||
| Published price | From $75 / seat / mo Contact-center workforce engagement (WFM, quality management, analytics). Reported to start around $75 per agent/mo on a per-user subscription; modules (WFM, Analytics) priced sep… | Custom No public pricing. REBRANDED/ACQUIRED: Utmost was acquired by Beeline in 2022; utmost.co now redirects to beeline.com and the technology is sold as part of Beeline's extended-work… |
| Pricing model | Custom quote | Custom quote |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2007 | 2018 |
| Team size | 501-1000 employees | 51-200 employees |
| Headquarters | Minneapolis, Minnesota | San Francisco, CA |
| Featured clients | State Farm, BCBS, GE Appliances | Not available |