Calabrio vs ShiftWizard
CalabrioContact Center Workforce Management
From $75 / seat / moPublished price
ShiftWizardHealthcare Staff Scheduling
CustomPublished price
Calabrio Contact Center Workforce Management Workforce engagement management. | ShiftWizard Healthcare Staff Scheduling Get smarter scheduling with tools built for the modern healthcare workforce | |
|---|---|---|
| Overview | ||
| Category | Contact Center Workforce Management | Healthcare Staff Scheduling |
| What it is | Calabrio provides workforce engagement management for contact centers with WFM, QM, analytics, and AI-powered insights. | Nurse and healthcare employee scheduling platform with open shift management, communication, and labor cost optimization. |
| Pricing | ||
| Published price | From $75 / seat / mo Contact-center workforce engagement (WFM, quality management, analytics). Reported to start around $75 per agent/mo on a per-user subscription; modules (WFM, Analytics) priced sep… | Custom Quote-only (pricing on request); no fixed public rates. Sold by HealthStream, which acquired ShiftWizard in 2020. |
| Pricing model | Custom quote | Custom quote |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2007 | 2011 |
| Team size | 501-1000 employees | 51-200 employees |
| Headquarters | Minneapolis, Minnesota | San Antonio, TX |
| Featured clients | State Farm, BCBS, GE Appliances | Not available |