Calabrio vs Faethm
CalabrioContact Center Workforce Management
From $75 / seat / moPublished price
FaethmWorkforce Analytics
CustomPublished price
Calabrio Contact Center Workforce Management Workforce engagement management. | Faethm Workforce Analytics Your Guide to the Future Workforce | |
|---|---|---|
| Overview | ||
| Category | Contact Center Workforce Management | Workforce Analytics |
| What it is | Calabrio provides workforce engagement management for contact centers with WFM, QM, analytics, and AI-powered insights. | AI-powered workforce analytics platform that models the impact of technology and automation on jobs and skills for workforce planning. |
| Pricing | ||
| Published price | From $75 / seat / mo Contact-center workforce engagement (WFM, quality management, analytics). Reported to start around $75 per agent/mo on a per-user subscription; modules (WFM, Analytics) priced sep… | Custom Faethm by Pearson does not publish a paid list price. The vendor positions Faethm as an enterprise workforce-planning platform and routes buyers to Talk to Sales for product and p… |
| Pricing model | Custom quote | Custom quote |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2007 | 2017 |
| Team size | 501-1000 employees | 51-200 employees |
| Headquarters | Minneapolis, Minnesota | Sydney, Australia |
| Featured clients | State Farm, BCBS, GE Appliances | Not available |