Calabrio vs Easy Metrics
CalabrioContact Center Workforce Management
From $75 / seat / moPublished price
Easy MetricsWorkforce Analytics
CustomPublished price
Calabrio Contact Center Workforce Management Workforce engagement management. | Easy Metrics Workforce Analytics Transform warehouse performance across your network with unified data for benchmarking, labor productivity, and cost and profit visibility. | |
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| Overview | ||
| Category | Contact Center Workforce Management | Workforce Analytics |
| What it is | Calabrio provides workforce engagement management for contact centers with WFM, QM, analytics, and AI-powered insights. | Labor management and workforce performance analytics platform for warehouses and 3PLs tracking productivity and cost per unit. |
| Pricing | ||
| Published price | From $75 / seat / mo Contact-center workforce engagement (WFM, quality management, analytics). Reported to start around $75 per agent/mo on a per-user subscription; modules (WFM, Analytics) priced sep… | Custom No reliable current numeric price was found on an authoritative public page. Pricing is sales-led or depends on usage, modules, deployment scope, or contract terms, so a vendor qu… |
| Pricing model | Custom quote | Custom quote |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2007 | 2008 |
| Team size | 501-1000 employees | 51-200 employees |
| Headquarters | Minneapolis, Minnesota | Bellevue, WA |
| Featured clients | State Farm, BCBS, GE Appliances | Not available |