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Balto vs Puzzel

People
BaltoSpeech Analytics
PuzzelWorkforce Management
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Price
Published entry price
$69.78+per user / month

Speech Analytics

Annual estimate10 people, entry price
$8,374+
10 people
Offer
No offer right now
No offer right now
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Speech Analytics

Overview
Focus
Speech Analytics
Workforce Management
Product
Balto provides real-time speech analytics with AI that listens to contact center conversations, offering dynamic prompts, automatic QA scoring, and in-the-moment coaching.
Cloud contact center and customer engagement platform with workflow, WFM, and analytics for European markets.
Headquarters
St. Louis, Missouri
Oslo, Norway
Company size
201-500 employees
201-500 employees
Founded
2017
1998
Pricing details
Plan
Published entry price
Published rate
$69.78+ / user / month
Billable seats
10
Free options
Free trial
Pricing source
Source updated
Oct 29, 2026
Oct 29, 2026

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Speech Analytics