Avaya vs Verint
AvayaContact Center Software
From $35 / seat / moPublished price
VerintCall Center
CustomPublished price
Avaya Contact Center Software Enterprise communications platform. | Verint Call Center Close the AI outcomes gap with the Verint Open Platform | |
|---|---|---|
| Overview | ||
| Category | Contact Center Software | Call Center |
| What it is | Avaya is an enterprise communications platform providing cloud-first contact center solutions that unify chat, voice, SMS, and backend systems into an intelligence-driven fabric. | Customer engagement platform with workforce management, quality assurance, speech analytics, and AI-powered automation. |
| Pricing | ||
| Published price | From $35 / seat / mo Avaya Experience Platform (public cloud CCaaS) lists Digital $35, Voice $60, and All Media $89 per user/month. Avaya Cloud Office (UCaaS) starts at $20/user/mo (Core), $25 (Advanc… | Custom No public vendor rate card. Review aggregators (GetApp/Software Finder) list Verint Workforce Engagement starting at $39 per user/month, with a reported ~$1,500/month deployment m… |
| Pricing model | Per seat | Custom quote |
| Free options | No free plan · No free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1995 | 1994 |
| Team size | 5001-10000 employees | 5001-10000 employees |
| Headquarters | Morristown, New Jersey | Melville, NY |