AskNicely vs Simplesat
AskNicelyNPS Survey Platforms
CustomPublished price
SimplesatCSAT Survey Tools
From $99 / moPublished price
AskNicely NPS Survey Platforms Frontline customer experience platform. | Simplesat CSAT Survey Tools Delightfully easy to use one-click CSAT and NPS surveys for MSPs and service minded professionals | |
|---|---|---|
| Overview | ||
| Category | NPS Survey Platforms | CSAT Survey Tools |
| What it is | AskNicely provides NPS and CX measurement for frontline teams with real-time feedback, coaching, and recognition tools. | Customer satisfaction survey tool integrating with Zendesk, HubSpot, and other support tools for CSAT tracking. |
| Pricing | ||
| Published price | Custom Three plans (Learn, Grow, Transform) priced by annual response volume; amounts not published. SSO add-on $1,500/yr. No free trial by design. Third-party data suggests roughly $3,6… | From $99 / mo Simplesat publishes subscription pricing beginning at $99/month and offers a trial. |
| Pricing model | Usage-based | Tiered plans |
| Free options | No free plan · No free trial | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 2014 | 2015 |
| Team size | 51-200 employees | 11-50 employees |
| Headquarters | Portland, Oregon | Atlanta, GA |
| Featured clients | Servicetitan customers, Multi-location services, Franchise businesses | Not available |