8x8 vs ThinkOwl
8x8Unified Communications
ThinkOwlHelp & Customer Support
Starts at $29/agent/moPublished price
8x8 Unified Communications One platform for voice, video, chat, and contact center. | ThinkOwl Help & Customer Support Automate the routine. Empower the human. | |
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| Overview | ||
| Category | Unified Communications | Help & Customer Support |
| What it is | 8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution. | AI-powered service desk with intelligent ticket routing, case management, and workflow automation for customer support teams. |
| Pricing | ||
| Published price | X2: $28/user/month - Voice, video, messaging for all employees X4: $57/user/month - Advanced analytics, supervisor features Contact Center: Custom pricing - Omnichannel contact ce… | Starts at $29/agent/mo |
| Pricing model | Not available | Tiered plans |
| Free options | Not available | Free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1987 | 2018 |
| Team size | 1,001-5,000 employees | 51-200 employees |
| Headquarters | Campbell, California | Walldorf, Germany |
| Featured clients | McDonald's, Regus, Acer | Not available |