8x8 vs Risotto
8x8Unified Communications
RisottoHelp & Customer Support
From $750 / moPublished price
8x8 Unified Communications One platform for voice, video, chat, and contact center. | Risotto Help & Customer Support AI-powered IT helpdesk in Slack. | |
|---|---|---|
| Overview | ||
| Category | Unified Communications | Help & Customer Support |
| What it is | 8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution. | Risotto is an AI-powered IT helpdesk tool that helps grant software access, manage permissions, serve knowledge, and handle approvals using natural language conversations in Slack. |
| Pricing | ||
| Published price | X2: $28/user/month - Voice, video, messaging for all employees X4: $57/user/month - Advanced analytics, supervisor features Contact Center: Custom pricing - Omnichannel contact ce… | From $750 / mo Risotto's Startup plan is around $750/month with a custom-priced Enterprise plan; a 30-day free trial is available. Flat-rate model (predictable cost regardless of agent count). S… |
| Pricing model | Not available | Tiered plans |
| Free options | Not available | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1987 | 2024 |
| Team size | 1,001-5,000 employees | 1-10 employees |
| Headquarters | Campbell, California | San Francisco, California |
| Featured clients | McDonald's, Regus, Acer | YC startups, Tech companies, Growth-stage SaaS |