8x8 vs CommBox
8x8Unified Communications
CommBoxOmnichannel Support
CustomPublished price
8x8 Unified Communications One platform for voice, video, chat, and contact center. | CommBox Omnichannel Support AI Omnichannel Customer Experience Platform | |
|---|---|---|
| Overview | ||
| Category | Unified Communications | Omnichannel Support |
| What it is | 8x8 provides a unified cloud communications platform combining business phone, video conferencing, team messaging, and contact center in a single solution. | AI-powered omnichannel customer service platform for enterprises with chat, email, social. |
| Pricing | ||
| Published price | X2: $28/user/month - Voice, video, messaging for all employees X4: $57/user/month - Advanced analytics, supervisor features Contact Center: Custom pricing - Omnichannel contact ce… | Custom CommBox has a current pricing page, but it is demo/contact-led and does not show public dollar tiers. Pricing is customized around AI automation, channels, seats, voice agents, an… |
| Pricing model | Not available | Custom quote |
| Free options | Not available | No free plan · Free trial |
| Deal on Cubbie | None right now | None right now |
| Company | ||
| Founded | 1987 | 2012 |
| Team size | 1,001-5,000 employees | 51-200 employees |
| Headquarters | Campbell, California | Tel Aviv, Israel |
| Featured clients | McDonald's, Regus, Acer | Not available |