1E vs Decibel
1EDigital Experience Monitoring
CustomPublished price
DecibelDigital Experience Monitoring
CustomPublished price
1E Digital Experience Monitoring Fix digital workplace issues fast and forever. | Decibel Digital Experience Monitoring Real-time insight. Real-world results. | |
|---|---|---|
| Overview | ||
| Category | Digital Experience Monitoring | Digital Experience Monitoring |
| What it is | Real-time digital employee experience and endpoint automation | Digital experience intelligence product scoring web and mobile sessions to identify user struggle and frustration signals. Now part of Medallia. |
| Pricing | ||
| Published price | Custom No public price. Now the TeamViewer DEX platform (1E was acquired by TeamViewer in 2025). Sold in three tiers (foundational/enhanced/advanced) priced per device/user via quote and… | Custom Decibel Insight is now Medallia Digital Experience Analytics (DXA). It is sold as an enterprise platform with no public pricing; rates are quote-only based on traffic/volume and m… |
| Pricing model | Tiered plans | Usage-based |
| Free options | No free plan · No free trial | No free plan · No free trial |
| Deal on Cubbie | None right now | $500 credit Live now |
| Company | ||
| Founded | 1997 | 2013 |
| Team size | 201-500 employees | 51-200 employees |
| Headquarters | London, UK | London, United Kingdom |