“Helping businesses build lasting relationships and grow resiliently with contextual AI and thoughtful UI.”

Zoho CRM is a cloud-based platform that brings all your sales, marketing, and customer support activities together. With features like lead and contact management, workflow automation, AI-driven insights, and omnichannel communication, Zoho CRM helps you streamline your operations and engage with customers more effectively. 

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Key Features:

• Sales Force Automation: Streamlines routine tasks, reducing manual work with automated lead management, deal tracking, and customer interaction.
• Canvas Design Studio: Customizes the CRM interface to your needs using a simple drag-and-drop editor, offering tailored views and templates.
• Omnichannel Communication: Supports email, social media, telephony, and customer portals to manage interactions in real time across all platforms.
• Analytics & Reporting: Access in-depth reports, dashboards, and predictive analytics to track sales trends, team performance, and forecast future sales.
• AI-Powered Assistant (Zia): Helps predict lead success, automate tasks, and analyze sales patterns, detect anomalies, and more.

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‍Who’s It For? 

‍Zoho CRM is ideal for mid-scale to large businesses, providing flexible and scalable solutions to meet various needs. It also caters to a wide range of industries, such as banking, high-tech, retail, and transportation.