Balto
Balto provides real-time speech analytics with AI that listens to contact center conversations, offering dynamic prompts, automatic QA scoring, and in-the-moment coaching.
- Headquarters
- St. Louis, Missouri
- Company size
- 201-500 employees
- Founded
- 2017
Product overview
- Real-time agent guidance and coaching
- Automated call scoring and QA
- Conversation summarization and note-taking
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