Alternatives to SmartAction

10 alternatives

1AI Customer Service Agents, Contact Center SoftwareSelect Parloa for evaluation
Parloa
AI Customer Service Agents
AI-first contact center platform with conversational AI agents for phone and chat customer interactions.
Real time agent testing and evaluationReal time monitoring and analyticsSafety and compliance controls
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2AI Customer Service Agents, Contact Center SoftwareSelect Ultimate for evaluation
Ultimate
AI Customer Service Agents
Conversational AI platform for automating customer support across chat and email.
AI powered autonomous agentsOmnichannel messaging and live chatAI copilot for agents
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3AI Customer Service Agents, Conversational AISelect Ambit for evaluation
Ambit
AI Customer Service Agents
Digital employee platform with conversational AI for automating customer interactions in insurance and banking.
Tiered plansConversational AICustomer Support
Price$1,250+ / month
Starting price: above the category median.
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4AI Customer Service Agents, Contact Center SoftwareSelect Enterprise Bot for evaluation
Enterprise Bot
AI Customer Service Agents
AI-powered conversational platform for banks and insurers automating customer interactions with high accuracy.
Agentic AI for autonomous customer resolutionNo code bot building and retrainingMultimodal capabilities for rich interactions
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5AI Customer Service Agents, Contact Center SoftwareSelect Replicant for evaluation
Replicant
AI Customer Service Agents
Autonomous contact center platform using conversational AI to resolve customer service calls without human agents.
SOC 2HIPAAPCI DSSGDPRContact Center SoftwareConversational AI
PriceUsage-based
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6AI Customer Service Agents, Conversational AISelect Aivo for evaluation
Aivo
Conversational AI
Conversational AI suite for automating customer interactions with intelligent chatbots across digital and voice channels.
SOC 2ISO 27001GDPRCCPAAI Customer Service AgentsAI Chatbot Builders
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7AI Customer Service Agents, Conversational AISelect Rulai for evaluation
Rulai
AI Customer Service Agents
Conversational AI platform for enterprise virtual assistants in customer service.
Free trialCustomer Experience PlatformsReal-Time Analytics
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8AI Customer Service Agents, Conversational AISelect Quiq for evaluation
Quiq
AI Customer Service Agents
AI-powered messaging platform for enterprise customer engagement across SMS, web chat, and social channels.
AI Chatbot BuildersConversational AI
Price$1,000+ / month
Starting price: above the category median.
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9AI Customer Service Agents, Conversational AISelect Moveo.AI for evaluation
Moveo.AI
AI Customer Service Agents
Enterprise conversational AI platform for building virtual agents that handle complex customer interactions with LLM technology.
AI agent deploymentOmnichannel communicationNatural language processing
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10AI Customer Service Agents, Contact Center SoftwareSelect Jacada for evaluation
Jacada
Contact Center Software
Robotic process automation for contact centers automating agent desktop tasks and customer self-service workflows.
ISO 27001PCI DSSSOC 2Intelligent Process AutomationAI Customer Service Agents
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