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SmartAction vs Ultimate

People

SmartActionAI Customer Service Agents

UltimateAI Customer Service Agents

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Price

Usage-based

AI Customer Service Agents

Annual estimate10 people, entry price

Usage-based

Offer

No offer right now

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AI Customer Service Agents

Overview

Focus

AI Customer Service Agents

Product

Conversational AI platform for contact centers automating routine customer interactions over phone and chat.

Conversational AI platform for automating customer support across chat and email.

Website

Headquarters

Fort Worth, Texas

Berlin, Germany

Company size

51-200 employees

100-250 employees

Founded

2002

2016

Pricing details

Published rate

Usage-based

Free options

Free trial

Source updated

Oct 29, 2026

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