Future of SoftwareStart Survey

Deals MarketplacePricing HubCubbie Points

Alternatives to Shelf

10 alternatives

  1. 1AI Knowledge Management, Agent Assist

    KMS Lighthouse

    AI Knowledge Management

    Knowledge management system for contact centers and enterprise with guided resolution trees and smart search.

    Agent AssistContact Center Software
    Compare
  2. 2AI Knowledge Management

    eGain

    AI Knowledge Management

    Knowledge hub and AI-powered customer engagement platform for contact centers and self-service.

    AI powered knowledge consolidation and content managementConversational AI agent for customer self serviceOmnichannel conversation hub for customer engagement

    Price$25+ / month

    Compare
  3. 3AI Knowledge Management, Agent Assist

    Starmind

    AI Knowledge Management

    AI-driven expertise management platform that routes questions to the right expert and maps organizational knowledge for faster problem solving.

    Answer synthesis from complex multi part questionsCitation and source attribution for answers
    Compare
  4. 4AI Knowledge Management

    Talla

    AI Knowledge Management

    Knowledge automation platform helping support teams automate answers and build AI assistants grounded in company data.

    Pre built prompt library for common security scenariosOperator driven rule tuning and customization
    Compare
  5. 5AI Knowledge Management, Knowledge Management

    Dashworks

    AI Knowledge Management

    AI knowledge assistant that connects to company apps and provides instant answers by searching across all connected tools.

    Free trialSOC 2GDPRHIPAAPer seatAI Search Engines

    Price$10+ / seat / month

    Compare
  6. 6AI Knowledge Management

    Yumi

    AI Knowledge Management

    AI knowledge assistant for enterprises to get answers from company documentation.

    AI powered collective intelligenceDecentralized finance integrationImpact measurement and verification
    Compare
  7. 7AI Knowledge Management, Agent Assist

    Knowmax

    AI Knowledge Management

    AI-guided knowledge management platform with decision trees, picture guides, and searchable articles for contact center and CX teams.

    Real time agent assistOmnichannel knowledge deliveryAI powered content authoring and maintenance

    Price$15+ / seat / month

    Compare
  8. 8AI Knowledge Management, Knowledge Management

    Voquel

    AI Knowledge Management

    AI-powered knowledge management for customer-facing teams with call intelligence.

    Knowledge ManagementCustomer Success Managers
    Compare
  9. 9Knowledge Management

    Sabio by Atos

    Knowledge Management

    Knowledge management platform for contact centers enabling agents to find answers quickly from a centralized knowledge base.

    Compare
  10. 10AI Knowledge Management

    Upword

    AI Knowledge Management

    AI research assistant helping knowledge workers save time by summarizing and organizing content.

    Free planContent OperationsKnowledge Management
    Compare