Twixor
Conversational AI
Conversational CX platform for WhatsApp, voice, and messaging with journey automation.
Customer Experience PlatformsIntelligent Process Automation
Alternatives to Pypestream
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ActiveChat
Contact Center Software
AI-powered conversational automation platform for customer service and sales teams.
Knowledge management systemAI model fine tuningCustomer CRM tools - 3Conversational AI, AI Customer Service Agents
Sierra
Conversational AI
Sierra builds AI customer experience agents for brands that want conversational support and commerce workflows with stronger control and brand fit.
Ghostwriter agent builderAutomated agent optimizationInsights explorer with deep researchPriceUsage-based
- 4Conversational AI
Helpshift
Conversational AI
AI-powered customer service platform for mobile-first brands with in-app messaging and automation.
Free trialISO 27001SOC 2HIPAAGDPRCCPAPrice$150+ / month
Starting price: above the category median. - 5Conversational AI, AI Customer Service Agents
Ushur
AI Customer Service Agents
Customer experience automation platform using conversational AI for healthcare, insurance, and financial services.
Customer Journey OrchestrationConversational AI - 6Conversational AI, Contact Center Software
Verint
Contact Center Software
Customer engagement platform with workforce management, quality assurance, speech analytics, and AI-powered automation.
AI powered cx automation platformVoice of the customer analyticsAppointment booking and queue management - 7Conversational AI
Amelia
Conversational AI
Enterprise conversational AI platform with digital employee capabilities for IT, HR, and customer-facing process automation.
AI AgentsChatbot - 8Conversational AI, AI Customer Service Agents
Ambit
AI Customer Service Agents
Digital employee platform with conversational AI for automating customer interactions in insurance and banking.
Tiered plansConversational AICustomer SupportPrice$1,250+ / month
Starting price: above the category median. - 9Conversational AI, AI Customer Service Agents
Botmaker
Conversational AI
Conversational platform for WhatsApp Business, Instagram, and web chat with live agent support and chatbot automation.
Free planFree trialSOC 2Tiered plansLive ChatAI Customer Service AgentsPrice$149+ / month
Starting price: above the category median. - 10Conversational AI, AI Customer Service Agents
Parloa
AI Customer Service Agents
AI-first contact center platform with conversational AI agents for phone and chat customer interactions.
Real time agent testing and evaluationReal time monitoring and analyticsSafety and compliance controls
