Future of SoftwareStart Survey

Alternatives to LivePerson

Research overview

10 alternatives

  1. 1Voice AI automation for customer service calls

    Bland AI

    AI Agents & Sidekicks

    Bland AI specializes in voice AI for phone-based customer service automation, while LivePerson provides omnichannel support including voice, messaging, and chat. Bland could substitute for LivePerson's voice capabilities but lacks the broader messaging and omnichannel features.

    Free planFree trialSOC 2HIPAAGDPRPCI DSS

    PriceUsage-based

    Vendor sources: liveperson.com [1]bland.ai [2]

    Last verified
  2. 2Conversational AI, Business Messaging

    Gupshup

    Conversational AI

    Conversational messaging platform enabling businesses to build chatbots and manage conversations across 30+ channels.

    AI agent automation with human escalationPersonalized customer journey orchestration

    PriceUsage-based

  3. 3Conversational AI

    Aivo

    Conversational AI

    Conversational AI suite for automating customer interactions with intelligent chatbots across digital and voice channels.

    SOC 2ISO 27001GDPRCCPAAI Customer Service AgentsAI Chatbot Builders
  4. 4Conversational AI

    Haptik

    Conversational Commerce

    Conversational commerce platform with AI chatbots for customer support and sales across messaging channels.

    Omnichannel AI agent deploymentVoice AI agent with multilingual supportEnterprise knowledge base integration
  5. 5Conversational AI, Customer Support

    iAdvize

    Conversational AI

    Conversational AI and live chat platform for enterprise commerce teams across Europe.

    Conversation starters and smart banners for proactive engagementShopping panel with product discovery and add to cart functionalityAI builder for brand customized shopping assistants

    Price$290+ / month

    Starting price: above the category median.
  6. 6Conversational AI

    Microsoft Bot Framework

    Chatbot Development Frameworks

    Framework for building enterprise-grade chatbots deployable across Microsoft Teams, web, and messaging channels.

    Free planFree trialUsage-basedAI Chatbot BuildersConversational AI

    PriceUsage-based

  7. 7Conversational AI

    Snatchbot

    Conversational AI

    Omnichannel chatbot builder with enterprise NLP supporting deployment across messaging apps and voice channels.

    Free trialTiered plansAI Chatbot BuildersCustomer Support Operations
  8. 8Conversational AI, Customer Support

    Yellow.ai

    Chatbot Builder Platforms

    Yellow.ai provides an enterprise conversational AI platform for building intelligent chatbots and voice bots across 35+ channels and 135+ languages.

    Multi llm architectureOmnichannel agent deploymentVoice AI with natural language
  9. 9Conversational AI, AI Agents & Sidekicks

    Cognigy

    Conversational AI

    Cognigy provides enterprise-grade conversational AI for customer service and employee support across voice and digital channels.

    Free trialPayment Gateway IntegrationContact Center AI Observability
  10. 10Conversational AI

    Quiq

    AI Customer Service Agents

    AI-powered messaging platform for enterprise customer engagement across SMS, web chat, and social channels.

    AI Chatbot BuildersConversational AI

    Price$1,000+ / month

    Starting price: above the category median.