Trust
Security & compliance
ISO 27001GDPRCCPA
SLA uptime target: Not specified
Security review turnaround: Not specified
DPA available: Not specified
Conversational commerce platform with AI chatbots for customer support and sales across messaging channels.
Pricing
Custom quote
Founded
2013
Team size
201-500 employees
Headquarters
Mumbai, India
At a glance
Best for
Mid-market (201-1,000), Enterprise (1,000+)
Pricing model
Custom quote
Integrates with
WhatsAppVoice channelsRCS Business MessagingInstagram DirectFacebook Messenger+5
Security
ISO 27001GDPRCCPA
About Haptik
Haptik (Jio Haptik) is an enterprise conversational-AI platform for building intelligent virtual assistants and AI agents across the customer lifecycle. It automates sales, support, and marketing conversations over web, app, WhatsApp, Instagram, Facebook, and voice, using NLU and generative AI. It targets large brands and enterprises wanting to deploy branded AI agents at scale.
Buyer Fit & Positioning
Procurement & Fit
Structured facts from the vendor to help your security, finance, and procurement reviews move faster.
Pricing
Commercial model
Pricing model: Custom quote
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Mid-market (201-1,000)Enterprise (1,000+)
