Cubbie Points
Qiscus
Omnichannel Support
Omnichannel customer engagement and chat platform for Southeast Asian businesses.
Free trialTiered plansAI AgentsCustomer Feedback
Alternatives to DeskXpand
- 1Omnichannel Support, Customer Support
- 2Omnichannel Support, Customer Experience Platforms
CommBox
Omnichannel Support
AI-powered omnichannel customer service platform for enterprises with chat, email, social.
Free trialCustomer Experience PlatformsAI Agents - 3Omnichannel Support, Customer Experience Platforms
Sobot
Contact Center Software
AI customer experience platform from APAC with omnichannel engagement and chatbots.
Multi user access and permissions - 4Omnichannel Support, Customer Support
Kapture CX
Customer Support
AI-powered customer experience platform with omnichannel ticketing, self-service, and agent assist for enterprise support.
Omnichannel SupportHelp Desk for ITPrice$30+ / user / month
Starting price: above the category median. - 5Omnichannel Support, Customer Experience Platforms
Unifonic
Customer Communication Management
Saudi customer engagement platform with SMS, WhatsApp and omnichannel bots for MENA enterprises.
AI powered conversational agents for customer supportCustomer journey orchestration and flow automationUnified customer profiles and audience segmentationPriceUsage-based
- 6Omnichannel Support, Customer Support
Kustomer
Omnichannel Support
AI-powered CRM for customer service providing timeline-based customer views with intelligent automation.
Real time reporting and analytics with custom dashboardsOrder management integration with customer contextPrice$89+ / seat / month
- 7Omnichannel Support, Help & Customer Support
Chatwoot
Help & Customer Support
Chatwoot is an open-source, AI-powered customer support platform that provides omnichannel messaging, a shared inbox, and automation tools as an alternative to Intercom and Zendesk.
Free planFree trialSOC 2GDPRTiered plansWorkflow Automation - 8Omnichannel Support, Customer Support
Acquire
Omnichannel Support
Customer engagement platform with co-browsing, video chat, and messaging for enterprise teams.
Free trialWorkflow AutomationUnified Communications - 9Omnichannel Support, Help & Customer Support
Comm100
Live Chat
Omnichannel customer engagement platform with live chat, ticketing, bots, and social media management for regulated industries.
AI powered chatbot automationOmnichannel message managementReal time visitor monitoring and analyticsPrice$29+ / agent / month
Starting price: below the category median. - 10Omnichannel Support
DelightChat
Omnichannel Support
Customer support platform for ecommerce with WhatsApp Business API and multichannel inbox.
Omnichannel support inboxAI powered reply assistantAutomated replies and workflowsPrice$49+ / month
