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Security & compliance
The vendor hasn’t added security or compliance details yet.
Customer feedback management platform from InMoment with in-app and email NPS, CSAT, and CES surveys.
Pricing
Tiered plans
Founded
2014
Team size
11-50 employees
Headquarters
San Francisco, CA
Product Preview
Preview from wootric.com
At a glance
Best for
VP Customer Success, VP Product
Pricing model
Tiered plans
Integrates with
SalesforceIntercomZendeskFreshdeskMixpanel+3
About Wootric
Wootric is a customer-experience and feedback platform now part of InMoment (rebranded as InMoment Customer Experience after the 2021 acquisition). It collects real-time NPS, CSAT and CES microsurveys across web, mobile, email and in-product channels, then analyzes the sentiment and verbatim feedback to help teams act on customer signals. It is aimed at product, CX and customer-success teams that want lightweight, in-the-moment survey instrumentation tied into tools like Salesforce, HubSpot and Zendesk.
Buyer Fit & Positioning
Procurement & Fit
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Pricing
Commercial model
Pricing model: Tiered plans
Free trial: No
Free plan: No
Contract minimum: Not specified
Procurement
Purchasing & legal
The vendor hasn’t added purchasing & legal details yet.
Fit
Best-fit company size
Company-size fit has not been specified yet.
Implementation & Procurement
Commercial Fit & Ecosystem
Proof, Outcomes & Momentum
Alternatives, Migration & Buyer Objections
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Wootric
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